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How to Report Nursing Home Abuse in Missouri

The Department of Health and Human Services' Office reported that nursing home abuse frequently goes unreported in the United States. Individuals 60 years or older are more vulnerable to being abused, neglected, or exploited.

Commonly, this occurs in long-term nursing home facilities. If you or a loved one is suffering from abuse in the care of a nursing home or assisted living facility, filing a report can be crucial to your case.

How to Report Elder Abuse

First, call 911 if there is an immediate, life-threatening danger to the individual. For non-emergency situations, you can contact Missouri's Adult Abuse and Neglect Hotline at 800-392-0210. Anyone who believes that elder abuse is occurring can make a complaint. However, healthcare professionals, social workers, and other professionals are required to report any cases of suspected elder abuse.

When filing an abuse report, be prepared to provide the following information:

  • The name, phone number, age, gender, and condition of the victim

  • The name, address, and phone number of the facility where the abuse is at

  • The abuser's name, phone number, and any other relevant information about them

  • Why you suspect there is abuse, neglect, or exploitation

  • Your contact information and relationship to the victim if you are reporting on behalf of another individual

  • Any other relevant information that will be useful for the investigation

After a report is made, the Department of Health and Senior Services (DHSS) will look into the situation and assign investigators to the case. In cases of long-term facility complaints, the department's Division of Regulation and Licensure staff will conduct the investigation. Within 24 hours, a report or claim will be initiated. If the individual is competent, they have the right to refuse all services and interventions. The elderly must consent to any decisions regarding their care.

Take Legal Action

Finding out your loved one is the victim of nursing home abuse can be heartbreaking. A nursing home is supposed to provide care for those who need it the most. The elderly in nursing homes are less likely unable to protect their interests and care for themselves.

At Dempsey & Kingsland, our attorneys hold nursing home facilities accountable for any neglect or abuse they have caused. With our extensive experience, our Kansas City attorneys will ensure your loved one receives proper compensation for their pain and suffering.

Call (816) 484-3776 if you believe the care your loved one received in a nursing home caused an injury or decline in health.